Dialysis Support Services LLC, ("DSS")
WESTCHESTER COUNTY, NY
email / admin@nydialysissupportservices.net
Phone / 516-475-HEMO (4366)

Hemodialysis Equipment Solutions
Audits

AUDIT
What to Expect
Our comprehensive technical and compliance audits begins with an on-site walkthrough of your dialysis unit—examining water-treatment systems, machine logs, and environmental controls. We’ll assess adherence to CMS, and AAMI standards, review your QAPI documentation, and test critical water and dialysate parameters.
Afterward, you’ll receive a clear, prioritized report highlighting strengths, gaps, and a corrective-action roadmap, complete with practical checklists and timelines to bolster regulatory readiness.
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Technical Audits: Assessment of equipment performance, reliability, and regulatory compliance, ensuring operational integrity.
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Clinical Audits: Evaluation of infection control measures, staff competency, and adherence to healthcare protocols. (*Available upon request)
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Environmental Audits: Verification of compliance with industry guidelines, effectiveness of QAPI initiatives, and overall operational efficiency
Technical Training and Compliance

Technical Training & Compliance
What to Expect
We custom-design interactive training modules for your technicians, and clinical partners, combining hands-on machine workshops with compliance in mind with deep dives into CMS Conditions for Coverage, and best practices from AAMI. Each session includes competency assessments, and practical exercises.
Post-training, you’ll have ongoing access to refresher materials, KPI tracking tools, and access to additional training to ensure skills stay sharp and your facility remains survey ready.
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Technical
Evaluation of Chlorine and hardness testing, concentrate preparation,
documentation, proper usage of test equipment and a final training exam.
Machine Repair and Maintenance

Machine Repair and Maintenance
What to Expect
You’ll receive rapid, 24/7 emergency response from factory-trained biomedical technicians who adhere to AAMI and manufacturer service protocols. Every visit includes a full diagnostic assessment, preventive maintenance actions, calibration checks, and replacement of worn parts with OEM or equivalent components.
Upon completion, you’ll get a detailed, time-stamped service report outlining work performed, test results, and recommended next steps to maximize uptime and safeguard patient treatments.
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Preventative Maintenance (PMs)
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Machine Repair, Cultures
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Reverse Osmosis (RO) Disinfection
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Wall Box Repair, Water treatment monitoring
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QAPI Prep (Quality Assurance and Performance Improvement Preparation)
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QAPI Meetings, Pumping Acid, Bicarb Disinfection, In-services
Let's Talk
Maintenance
Want to learn more about our solutions? Talk to our experts.